It is expected that WhatsApp will soon become a major search engine for government programs serving India's 150 million farmers thanks to a national-level program that uses crowdsourcing to create enormous datasets of Indian voices in local languages and the hugely popular AI chatbot ChatGPT. Microsoft and Google are currently battling over the future of internet search.
In collaboration with MeitY, a small team called Bhashini is developing a chatbot for WhatsApp that returns relevant answers to questions based on data from ChatGPT. A chatbot also allows voice notes, since some people, such as farmers, may not always want to type their questions.
The chatbot is able to respond to voice memos by generating a voice-based response using ChatGPT.
A simulation of this bot was given to Satya Nadella, Microsoft's CEO, before he discussed it at the World Economic Forum earlier this year in Davos. The Indian Express demonstrated the chatbot, which responded skillfully to questions about Prime Minister Awas Yojana in a voice memo.
Chatbots created to support rural and agricultural populations, who are more dependent on government programs and subsidies, are being tested taking into account the various languages they speak.
Although ChatGPT has so far impressed many with its ability to answer complex questions in a captivating and eloquent way, the success of the WhatsApp chatbot that Bhashini team is developing depends on the creation of a national Indian language public digital platform. Large datasets of the numerous national languages spoken in India would be needed to build such a language model, the official said.
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